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por smrazarizvi 196,225 KB • 17 archivos

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1 - Introduction to ITIL.wmv
1 - Introduction to ITIL.wmv
2 - IT Infrastructure Library.wmv
2 - IT Infrastructure Library.wmv
3 - IT Service Management Concepts.wmv
3 - IT Service Management Concepts.wmv
4 - Service Desk Support.wmv
4 - Service Desk Support.wmv
5 - Incident Management.wmv
5 - Incident Management.wmv
6 - Problem Management.wmv
6 - Problem Management.wmv
7 - Change Management.wmv
7 - Change Management.wmv
8 - Release Management.wmv
8 - Release Management.wmv
9 - Configuration Management.wmv
9 - Configuration Management.wmv
10 - SLA Management.wmv
10 - SLA Management.wmv
11 - IT Services Financial Management.wmv
11 - IT Services Financial Management.wmv
12 - Capacity Management.wmv
12 - Capacity Management.wmv
13 - Availability Management.wmv
13 - Availability Management.wmv
14 - IT Service Continuity Management.wmv
14 - IT Service Continuity Management.wmv
15 - IT Security Management.wmv
15 - IT Security Management.wmv
EX0-101.zip
EX0-101.zip
ITIL v3 Study Guide.pdf
ITIL v3 Study Guide.pdf

Compruebe los archivos 17 video en la carpeta de 4shared Mi 4shared

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