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tendering framework 2

by s.almulla 12,218 KB • 61 files

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Name Size Date Added Add to account
Doc 0 READ ME.doc
Doc 0 READ ME.doc
Doc 2 Outsourcing Checklist.doc
Doc 2 Outsourcing Checklist.doc
Doc 3 PC Support Example Service Products.doc
Doc 3 PC Support Example Service Products.doc
Doc 4 Service Quality Improvement Activity Chart.doc
Doc 4 Service Quality Improvement Activity Chart.doc
Doc 5 SLA Checklist v2.doc
Doc 5 SLA Checklist v2.doc
Doc 6 Example performance reports.ppt
Doc 6 Example performance reports.ppt
Doc 7 SLA Management Report v11.doc
Doc 7 SLA Management Report v11.doc
Doc 8 Help Desk & Call Center Stats.doc
Doc 8 Help Desk & Call Center Stats.doc
Doc 9 Example 1 of Contract-SLA Review.doc.doc
Doc 9 Example 1 of Contract-SLA Review.doc.doc
Doc 10 Example 2 of Contract-SLA Review.doc.doc
Doc 10 Example 2 of Contract-SLA Review.doc.doc
Doc 11 Example Escalation procedure.doc
Doc 11 Example Escalation procedure.doc
Doc 12 Workpackage description.doc
Doc 12 Workpackage description.doc
Doc 14 Contractor Checklist.doc
Doc 14 Contractor Checklist.doc
doc 13 specification and vendor evaluation.doc
doc 13 specification and vendor evaluation.doc
doc 15 non disclosure agreement v3.doc
doc 15 non disclosure agreement v3.doc
doc 16 non-disclosure agreement.doc
doc 16 non-disclosure agreement.doc
Handbook v9.doc
Handbook v9.doc
Model1 SLA Template.doc
Model1 SLA Template.doc
Model2 Field Service Engineering.doc
Model2 Field Service Engineering.doc
Model3 Software Template.doc
Model3 Software Template.doc
Model4 Development.DOC
Model4 Development.DOC
Model5 One Page SLA.doc
Model5 One Page SLA.doc
Model6 PC Support.doc
Model6 PC Support.doc
Model7 SLA Standard.doc
Model7 SLA Standard.doc
Model9 Detail of a Maintenance SLA.doc
Model9 Detail of a Maintenance SLA.doc
Model10 Maintenance SLA (2).doc
Model10 Maintenance SLA (2).doc
Model11 Call Center SLA.doc
Model11 Call Center SLA.doc
Model12 Banking.doc
Model12 Banking.doc
Model13 ISP SLAs.doc
Model13 ISP SLAs.doc
Model14 ASP SLAs.doc
Model14 ASP SLAs.doc

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